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Shipping Information
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We do our best to ship within 24-48 hours. When your order is placed your credit card is "authorized" not charged. We do not process your payment until your order can ship 100% complete from our warehouse. In the event of items that sell out, we will contact you to revise your order.
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Orders shipping UPS Ground or USPS
Orders mostly ship within 24-48 hours. Orders placed Sat or Sun. ship 24-48 once they're processed on Monday.
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Orders shipping via UPS AIR
If you choose an air or expedited shipping method such as UPS Red or Blue service, please bear in mind your order will still NOT ship the same day you place the order; your order will leave our warehouse the next day. NOTE: If you live in UPS Zone 2 and choose UPS as your ship method, your shipment will take 2 days to reach you. All other UPS Zones take 2+ business days. You can learn what zone you're in by going to www.ups.com
Our standard shipping choices are based on UPS When you click on "estimate shipping" our system is calculating with UPS. If you need to ship out of the contiguous United States, to a P.O. Box, or just want to use US Mail, please choose US Mail at checkout. Rates for the 48 states will be similar to UPS Ground; rates for Hawaii, Alaska, Canada and Europe are not properly auto-calculated in our system therefore a customer service rep will contact you to confirm the rate(s). Please note that our minimum shipping charge is $6.48 and applies to all orders whether they are shipping USPS or UPS.
The minimum charge for USPS to Canada and Europe is $13.98 (this is based on a minimum weight). Please note processing of international orders will take 48-72 hours and recalculation of the charges may occur. We will notify you of any changes before processing your credit card and sending the order. We ship USPS to Canada & overseas, unless requested otherwise. This is not a trackable service. We may require using USPS International Express. If you need a customs broker for Canada please call.
We do our best to keep shipping charges to a minimum; our rates are based on UPS and warehouse charges. This site uses a real-time integration feature with UPS, so charges to you are exactly what UPS charges us. Our warehouse is a state-of-the-art fulfillment center that has a minimum charge of $3.00 for anything they pack. We charge a flat $3.00 handling to you and absorb any other costs into our operating expenses in order to keep shipping as low as possible. This does mean, however, that ordering a single product from our site may cost more in shipping than the cost of the product! Your best bet is to create an order that will serve your needs for years to come, and/or consider buying for your friends at the same time.
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Overseas Custom Charges
You may be subject to import duties and taxes, which are levied once the package reaches your country. You, as the purchaser, are responsible for all related customs clearance and duty assessed. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from www.ecobags.com you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
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